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Maxis Malaysia Packages and Fees

MaxisONE Home Fibre Internet Package

 Package

MaxisONE Home Basic

MaxisONE Home Lite

MaxisONE Home

Speed (Download & Upload)

10Mbps

20Mbps
30Mbps

30Mbps

50Mbps

100Mbps

Monthly Fees

RM148
RM139/month

RM198
RM179/month

RM248
RM189/month

RM219/month

RM299/month

Calls

NO FREE CALL&
(9 Sen/Min)

Unlimited Call to all Local mobile and fixed lines (Exclude 1300 number : 4 Sen/Min)

Special Offer
Only for Maxis ONE Plan (MOP) Customer

Not Available

Only for Maxis ONE Plan (MOP) Customer
RM1 for Chromecast

Only for Maxis ONE Plan (MOP) Customer
RM1 Chromecast + Wifi Extender

Entertainment

Not Available

Unlimited iFlix access for up to 5 devices for home & mobile
iFlix can only be viewed on 2 devices simultaneously

Quota

Unlimited till further notice 

Installation

Free
Additional charges will be incurred should you request for non-standard installation (more than 15 metres)

Free Devices

Wi-Fi Router

Contract

All packages are based on 24 months contract.

Others

Telephone Device NOT Provided

 

Important Notes for MaxisONE Home Fibre Internet

  • Maxis Home Fibre Internet coverage is exactly the same as Unifi Coverage for both ISPs are using the same infrastructure.
  • For foreigner order, we will submit the order to Maxis and provide the FTTH account number. Please make foreigner deposit RM500 at Maxis Center with the FTTH account number within 24 working hours or else order will be rejected.
  • It takes about 1 week for Maxis to process your order upon submission.
  • Unlimited quota extended till further notice
  • RM200 installation fee is waived until further notice
  • Installation fee waiver only applies for standard installations.
  • For non-standard installations, any additional costs for trenching, retiling, repainting and concealing done by independent contractors will be borne by customer.

Terms and Conditions for Maxis Home Fibre Internet

  • 24-month contract is applicable to all fibre internet plans
  • Termination fee of RM500 is applicable if termination is within contract period.
  • A RM75 phone service deposit for Malaysian waived until further notice
  • Upon completion of free minutes, subsequent call charges to Maxis mobile and non-Maxis mobile is RM0.09/min.
  • Call charges to Non-Maxis fixed lines are RM0.05/min (local calls) and RM0.09/min (nationwide calls).
  • For full terms and conditions, please refer to maxis.com.my/home

Maxis Business Fibre Internet Dynamic IP Packages With WBB Backup 

Package Maxis Business Fibre Internet 8Mbps Maxis Business Fibre Internet 24Mbps Maxis Business Fibre Internet 32Mbps Maxis Business Fibre Internet 64Mbps Maxis Business Fibre Internet 100Mbps
Speed 8Mbps 24Mbps 32Mbps 64Mbps 100Mbps
Non-MOB / Flexishare* Price RM178.00 RM268.00 RM308.00 RM529.00 RM788.00
MOB / Flexishare**Price RM178.00 RM258.00 RM298.00 RM470.40 RM709.20
Available Area ALL TM infra (HSBA) & Maxis Own Build (NGBB)
  • Manara Maxis
  • Kuala Lumpur Convention Centre at Jalan Kia Peng
  • IOI City Mall
  • Desa Sri Hartamas


Quota Unlimited
Installation Free
Additional charges will be incurred should you request for non-standard installation (more than 15 metres)
Contract 24 Months
Business Voice Enhanced (BVE)
(Optional)
BVE Limitless Call effective from 15 June 2015 (T&C Applied)
For Maxis ONE Business Customer: FREE Line Rental
For Non-Maxis ONE Business Customer: RM10 per month
Come with NEC Analog AT-40 Desktop Phone

  • 100% Discount on domestic voice calls for 1st line only includes:
    – Local calls
    – National calls
    – Domestic calls
  • This excludes:
    – IDD calls calls made via IDD
    – 600, 1300 or 1800 toll free numbers
    – Special numbers, e.g. MCP, ECP, special tariff number, emergency numbers
    – 121 Voice Mail
Other WBB Backup (Refer to Terms and Conditions below)
Buy-over-contract from other ISP Maximum RM500 rebate in customer bill, and based on customer ISP termination receipt. Customer will need to pay off the penalty first. Documents needed to ensure legitimate are ISP Penalty Receipt.

 

*Non-MOB / Flexishare : Business Customer without Maxis One Business (MOB) or Flexishare Corporate Mobile Plan.

**MOB / Flexishare : Business Customer with Maxis One Business (MOB) or Flexishare Corporate Mobile Plan.

Terms and Condition of Business Fibre with WBB backup

  • The minimum contract subscription for Business Fibre Dynamic IP with WBB backup package is 24 months.
  • The WBB backup package is only valid for a subscription of Business Fibre Dynamic IP package.
  • The WBB service is in suspension mode and will only be activated whenever the Business Fibre service is down.
  • To activate the WBB service, customer need to contact Maxis HelpDesk (1 800 82 1512) and the WBB service will be activated once verify by Maxis HelpDesk support.
  • While waiting for Business Fibre service to be restored, customer still can connect to the internet through the LAN ports or WiFi access from the Business Fibre router (RGW) once the WBB service been activated.
  • Other services such as Maxis BVE , VPN and other VAS will not be working whenever the Business Fibre service is down. The WBB service is only meant to provide an internet browsing experience.
  • Customer is strictly not allowed to remove the WBB device from Business Fibre router (RGW) and customer will responsible for the WBB device. In event that the WBB device is lost or broken, the customer will be charged RM300 for the delivery of a replacement WBB device. The charge will appear in the monthly bill.
  • Customer is not allowed to downgrade during the minimum contract subscription period.
  • The Business Fibre with WBB backup service is offered as a bundle package. Thus, suspension or barring of Business Fibre internet service will also cause WBB suspension as well.

 

Maxis Business Fibre Internet Fixed IP Packages

Package Maxis Business Fibre Internet 8Mbps Maxis Business Fibre Internet 24Mbps Maxis Business Fibre Internet 32Mbps Maxis Business Fibre Internet 64Mbps Maxis Business Fibre Internet 100Mbps
Speed 8Mbps 24Mbps 32Mbps 64Mbps 100Mbps
Non-MOB / Flexishare* Price RM378.00 RM468.00 RM508.00 RM831.60 RM971.60
MOB / Flexishare** Price RM358.00 RM438.00 RM478.00 RM712.80 RM832.80
Available Area ALL TM infra (HSBA) & Maxis Own Build (NGBB)
  • Manara Maxis
  • Kuala Lumpur Convention Centre at Jalan Kia Peng
  • IOI City Mall
  • Desa Sri Hartamas


Quota Unlimited
Fixed IP 1 Fixed IP Provided
Additional Fixed IP (Optional) Up to 5 Fixed IP @ RM500 per Year
Installation Free
Additional charges will be incurred should you request for non-standard installation (more than 15 metres)
Contract 24 Months
Business Voice Enhanced (BVE)
(Optional)
BVE Limitless Call effective from 15 June 2015 (*T&C Applied)
For Maxis ONE Business Customer: FREE Line Rental
For Non-Maxis ONE Business Customer: RM10 per month
Come with NEC Analog AT-40 Desktop Phone

  • 100% Discount on domestic voice calls for 1st line only includes:
    – Local calls
    – National calls
    – Domestic calls
  • This excludes:
    – IDD calls calls made via IDD
    – 600, 1300 or 1800 toll free numbers
    – Special numbers, e.g. MCP, ECP, special tariff number, emergency numbers
    – 121 Voice Mail
Buy-over-contract from other ISP Maximum RM500 rebate in customer bill, and based on customer ISP termination receipt. Customer will need to pay off the penalty first. Documents needed to ensure legitimate are ISP Penalty Receipt.

 

*Non-MOB / Flexishare : Business Customer without Maxis One Business (MOB) or Flexishare Corporate Mobile Plan.

**MOB / Flexishare : Business Customer with Maxis One Business (MOB) or Flexishare Corporate Mobile Plan.

Important Notes for Maxis Business Fibre Internet

  • Maxis Business Fibre Internet coverage is exactly the same as Unifi Coverage for both ISPs are using the same infrastructure.
  • Applicant must be one of the director stated in company registration form.
  • It takes about 1 week for Maxis to process your order upon submission.
  • Installation work will schedule within 20 working days upon successful registration
  • RM200 installation fee is waived until further notice.
  • Installation fee waiver only applies for standard installations.
  • For non-standard installations, any additional costs for trenching, retiling, repainting and concealing done by independent contractors will be borne by customer.

Terms and Conditions for Maxis Business Fibre Internet

  • 24-month contract is applicable to all fibre internet plans
  • The penalty charges is the total monthly fees of the remaining contract period if you wish to terminate the service within contract.